Student Communications Platform

Communicating with students can be challenging

Institutions struggle with timely delivery of messages in students’ preferred applications.1, 2

Texting: 50%
Social media: 35%
Email: 12%
Phone: 2%

The sheer volume of messages are daunting and can subvert successful matriculation and graduation.

A recent study from a major US university found students:

Required to navigate more than 50 online portals
Resolve nearly 100 types of registration holds
Read and respond to more than 400 emails in an academic year.

1. Inside Higher Ed – Read and Unread.

2. The Ithacan – Lack of communication is detrimental to students.

Connect from CY2

Connect is an easily implemented platform that supports student communications from PeopleSoft Campus Solutions to virtually any mobile-based, student facing application:

ModoLabs
SMS
Chatbot/Digital Assistant
WhatsApp
Microsoft Teams
Slack

Modo Labs

SMS

Teams

Easy, Reliable, Secure Communications

Key Elements:

PeopleSoft native integration
SaaS deployment
Opt-in features to protect choice
Always-on functionality ensures
Single Sign On
Rapid time to value